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Frequently Asked Questions

Frequently Asked Questions
What makes Digibuggy different from other custom PC sellers?

Digibuggy focuses on the complete custom PC journey, not just the final sale. We help you choose the right parts, explain compatibility, assemble the system carefully, test the build, and support you after delivery.

Can I build my own PC at Digibuggy?

Yes. With our guided DIY Experience, you can assemble your PC under expert supervision. Our team helps you understand each component, use the right tools, and complete the build with confidence.

What is the Digibuggy Experience Zone in Nehru Place?

The Digibuggy Experience Zone is a hands-on space where you can explore custom builds, discuss your requirements, see PC assembly in action, and get one-on-one guidance from our specialists.

How do I choose the right PC for my work or gaming needs?

Share your budget, preferred games or software, workload, display setup, and upgrade plans. Our team will recommend a balanced configuration for gaming, editing, streaming, AI, architecture, development, or everyday productivity.

Do you build PCs for professionals?

Yes. We build systems for architects, video editors, designers, AI developers, streamers, software engineers, traders, and other professionals. You can tell us the applications you use, and we will suggest suitable hardware.

Are the components brand new and genuine?

Yes. We use genuine, brand-new components from trusted brands. Components come with official manufacturer warranty, and original boxes or bills are provided wherever applicable.

Do you sell only complete PCs or individual parts too?

Digibuggy sells custom PCs, selected components, and accessories. Some parts may be sold only with a complete build to ensure compatibility, warranty handling, and proper testing.

Can I upgrade my PC in the future?

Yes. We can plan your build with future upgrades in mind, such as extra RAM capacity, storage slots, higher wattage power supply, better cooling, or a stronger motherboard platform.

Will my PC be tested before it is shipped?

Yes. Every custom PC goes through assembly checks, cable management, thermal checks, and performance testing before dispatch. We ship the system only after it passes our quality checks.

How long does it take to process and ship my order?

Custom PCs are built to order. Standard builds usually take 2 to 7 business days for assembly, testing, and dispatch. High-end or specialized builds may take longer depending on component availability and validation.

How do I check my order status and tracking?

Once your order is confirmed, our team will keep you updated during build, testing, and dispatch. Tracking details are shared after shipment.

What kind of warranty, after-sales support, and setup assistance does Digibuggy provide with its PCs?

Your PC comes with manufacturer warranty on eligible components. We also provide after-sales support, basic setup guidance, and help with troubleshooting so your system stays ready to use.

What if my PC arrives damaged or I face an issue after delivery?

If your PC arrives damaged or you face any issue after delivery, contact our support team immediately with photos or videos. We will review the case and help you with the next steps as quickly as possible.

What payment methods and EMI options are available?

We support payments through secure payment options such as UPI, net banking, credit cards, debit cards, and eligible EMI options. For payment assistance, you can contact sales@digibuggy.com.


Need help?
Email support@digibuggy.com • Sales sales@digibuggy.com • Call/WhatsApp +91 8077121592
Business hours: Mon-Sat (working days), 10:00-19:00 IST


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